Holiday Cheer..... kindness and good will.
Yesterday I was surprised when GoDaddy rang the house. You see, I have purchased my name on several domains (just in case I make it BIG). The nice gentleman on the other end of the line informed me that he has reviewed my account and questioned whether I need the recurring monthly fee that I am paying.
As we chatted and he understood my "wants", it was clear to him that I did not use or need some of the add-ons I had signed up for. He continued on and offered to suspend the monthly charge. I was so grateful, and thanked him for reviewing my account. Then he took his kindness one step further. He offered me a refund for all the months I had paid.
Who does that? Who calls you out of the blue to offer you refunds? GoDaddy does.
I thought that was worth sharing!